Facebook Technical Support

October 5, 2009

Facebook is by far the greatest social networking website ever built. The entire world is tuning into Facebook, becomming addicted to it like a drug. It’s the reason why we get so upset, frusterated, and angry when we can’t log into our Facebook account.

Facebook Help

Facebook Login brings you the best Facebook help resources available so that you can log into your Facebook account as soon as possible.

Define Your Problem

So why is it that you can’t log into your account? We recently surveyed the readers of Facebook Login, you may have participated yourself (the survey is still running, participate by answering the question “What is your most common Facebook Login problem?” in the top right of this page), and discovered that most common problem is that people simply cannot log into their Facebook account, and thus are unable to access their profile, friends, inbox, pictures, etc.

Can’t Access Your Account?

If you can’t log into your account, the first thing you need to do is visit our Facebook Login Help page. This is the definitive resource for helping you get back into your account. If the information on this page dosn’t help, you may need to contact Facebook directly. This is easier said than done, it took me a long time just to find an email address for support. Send your Facebook Support emails to support@facebook.com. I’ve yet to find a phone number for support, I don’t think it exists.

Is Facebook Being Blocked?

If your internet provider (employer, school, government, ISP, etc) is blocking access to Facebook, how are you going to log in? The answer is through the use of a Facebook Proxy Server. Immediatley read our recent article Log In To Facebook With A Proxy Server to find out how to use our free Facebook proxy servers to outsmart the people blocking you, gaining instant access to your facebook account.

Facebook Login Troubleshooting

If technical problems are the reason you can’t log into facebook, it’s time to start troubleshooting.

Check your web browser

If you have more than one web browser, try opening facebook in Internet Explorer, Firefox, Safari, Opera, Google Chrome.

Enable cookies and javascript

Make sure you have cookies and javascriptenabled in your browser.

Firewall settings

Check your firewall settings for and make sure port 80 is open.

If You Need Help, Ask

If you have tried everything and still can’t log in, please leave a comment on this page and we will do our best to find an answer.

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{ 750 comments… read them below or add one }

Barb November 30, 2011 at 1:26 am

I have been unable to play Bejeweled blitz for 2 days. When I click on the site. it comes up but then goes blank before it opens. What can I try?

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Prabhath Hemanthe December 1, 2011 at 2:09 pm

Still even I click on my notifications Icon still it’s red circle appears and rarely see updates on notifications…it’s making me some difficulties to know updates..help me with this..

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Karie Henson December 2, 2011 at 7:49 pm

My account is all jacked up. Can’t view who likes a post, not even my own. When you click to see “other’s that like the post, a box pops up for a split second that says loading and then disappears… Can’t view my own friends list, can’t view anyone else’s friends list either. I can’t access my events, and I also can’t load the find friends tab, it just tries forever but wont load, the same as my events tab. I looked over the support page, there are no problems listed like the one’s I’m having. Can’t locate a support email address either. Please help…

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Monali Khandagle December 14, 2011 at 8:19 am

I recently changed my email and password. I have recieved two emails from Facebook asking me to follow a link to confirm changes to email and one to password. Is this normal?
Now, when I try to log in to facebook, I keep getting warning that security certifcate for facebook is not updated, it may be dangerous to proceed????

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Carol Mason December 26, 2011 at 4:10 am

Earlier tonight I got a message saying I couldn’t sign into my account; locked out due to malware. I have Norton 360 software, ran it and nothing came up. I went through the minimal steps to get back in, but wonder if there is something else I should do. Please advise me re: this situation.
Thank you for your assistance with this.
Carol Mason

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jidanni December 26, 2011 at 8:06 am

I can’t block a certian app,
http://www.facebook.com/apps/application.php?id=51209591753 !
Clicking Block App just stalls due to some redirect.

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Patrick December 26, 2011 at 9:11 am

Not sure about it…but if you don’t intend to use the app anymore then you can just remove the app.

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jack nunn December 27, 2011 at 11:42 pm

i have tried to log in since 12-17-11.
i’m caught in a viscous catch 22.
i tried to log in from my daughter in law’s computer on that day.
i forgot my password and tried to reset from there, i answered the security question, put in the reset codes, entered the crazy letters. i have tried at least twice a day since then without success because every time i try to log in i receive the same response “your account is temporarily locked you can access your account in 24 hours”. i sent an email to what address fb provided stating i would here back soon. that was at least 4 days ago. please resolve this so i can access my account and fb friends.

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jack nunn January 2, 2012 at 7:44 pm

why wont you help me?

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Cindy Kurman January 8, 2012 at 1:52 am

Hi Jack,
I’m having the issue. Have you been able to resolve it and if so, what did you do? On the Facebook help page, it says to clear your cookies and wait 24 hours; I tried both and still can’t get in. It asks me to create a new password every time and I’ve created so many I have no idea what the current password is! Let me know if you figure it out. Thanks.
Cindy

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James K. Mac Millan December 29, 2011 at 1:57 am

Hello your face book login said I had to sign in from a computer when I tried from my iphone. So I login from a computer and it tells me my account was in violation due to sending friends requests to people I dont know. I have not logged in to my account for quite some time so how is this possible? I have not sent any requests either! So please look into this matter and let me know if I have a security breach or what.

Thank you for your attention in this matter.
Sincerely,
James K. Mac Millan

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joewhitfield December 30, 2011 at 5:14 am

cant log in they ask forna phone number to get a code to log in cant log on

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lalit December 30, 2011 at 7:47 pm

Hey Team,
Please take my comment as a advice, where i feel upgrading your fb looks and its texture was really appreciable till when you launched this timeline. To make your site more sophisticated, you making more complicated. Please don’t make it more complicated.

I’m a Fb lover and don’t at all want it to die as Orkut…..

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odelia December 31, 2011 at 8:19 am

Hello All,

I allready have a profile in Facebook which is not blocked to people who are not my friends, i wish to define my praivcy so only friends could any any info about me and my pictures. I know that it needed to be change at “audience…” somthing settings,
but it seems that only a new user can change it. do I need to close my frofile and open a new one for that? or is it another way to do that? appriciate any help, Odelia.

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Queen-oluwaseun femitale teminife January 5, 2012 at 8:03 am

I can’t enter the security code sent to my phone number. I try it many time, it didn’t enter now i can’t log in to my facebook acc

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Queen-oluwaseun femital teminife January 5, 2012 at 8:08 am

Various security code sent to my phone number in this morning, and i enter the code. But non of them enter. So now i can log in to my facebook acc, and it annoy me. Pls email me to my mail box

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Ajay January 15, 2012 at 8:16 pm

Hello there , somebody hacked my fb account and changed password and login address also. I have no longer access of my fb account. Pls help me..

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Shiela January 19, 2012 at 12:30 pm

Hi
I have been having issues with logging in since Monday Jan 16th.
I use google chrome. When trying to log in to Fb, it takes a few minutes to make the connection and when I am able to get in, I am unable to open many of my gaming apps.
I have cleared cookies, defragged, removed and re added google chrome…not sure what else to do.
Please help…Thanks

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Sue January 20, 2012 at 12:49 am

Hi Sheila, I am having the same problems since Monday also. I use Internet Explorer and tried Google Chrome. Have done many different things and nothing is working. Hope we can find an answer soon. Sue

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Megan January 23, 2012 at 4:12 am

I tried logging in and it says that I used a old password and that I had changed it at like 9:40 something today. Well i know I didn’t because I wasn’t even around the computer. I can’t log in and when I tried logging into my email that says the password is wrong there too so I can’t get the reset code. The cell phone I have listed isn’t even turned on and I don’t see where I can put in my new cell phone number to change it. Please help.

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Marianne Rutledge January 23, 2012 at 3:17 pm

I am using the new timeline now for a couple of weeks,I can’t see my post on the wall and now it my profile page-everything is public-everything is allow to post on my timeline.I have search and done what it said to do and it’s not working-I don’t have anything block or hidden,need help here-can’t go back to the old fb- does anyone know how or what I can do to fix this.Please help

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Patrick January 23, 2012 at 5:18 pm
connie January 25, 2012 at 3:07 am

Newsfeed, Recent stories are not working.. Keep losing internet service when I try to go to those.. I can go to my Wall and it works fine.. No longer have post from farmville friends on my home page.. Home page is staying white.. Been like this for a week now

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BW January 26, 2012 at 1:37 am

Hello,

I created a custom list containing only the pages I want to receive updates from, but I’m noticing that a handful of pages I’ve designated to appear on the list aren’t having their updates show up in the feed, and I can’t figure out why. The regular News Feed has the same problem of being selective about which updates appear, which is why I created the custom list in the first place. I just want to have a feed where every update shows up like clockwork with no exceptions, and I’m not sure if this is a FB issue or something I can resolve on my own. Please advise.

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Caster January 29, 2012 at 9:02 pm

i cant access my facebook…they are asking for some codes that they will send to your mobile number but whenever i received and put the codes its already expired please help me with this case and how can i contact facebook admin to address this problem…its been a month now and its always the same thing the codes are not working or maybe they are coming late so it was already expired..please help

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Selena January 30, 2012 at 4:31 pm

I cannot log onto my facebook account, what is going on and please help.

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Robert W. Powers January 31, 2012 at 11:46 am

I can`t confirm my phone number to verify my account to log in. When ever I give my number it is rejected with 1of 2 explanations.It says ether “you are requesting to many codes in a short period of time”. or it says “our systems are currently overloaded”.Then it tells me to”try again latter”.It dose this over & over.It has done this for more than 2 weeks.How do I get my Facebook account back?

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cherl February 1, 2012 at 8:46 am

All of a sudden wen o go to facebook it says something about SMS resend. Which I dnt want but I clicked in it anyway and it saus site inavailable. This has been days now. Wats the deal?!

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Karen February 1, 2012 at 4:29 pm

I can’t access my facebook either, they are asking for some codes that they will send to my mobile phone but when I receive and put the codes in it’s already expired,had them sent to my e-mail-same thing… I tried typing in the letters but every time they are “incorrect” (must have tried 30 times)….. how can I contact facebook admin to address this problem…its been a week now and its always the same thing the codes are not working or maybe they are coming late so it was already expired..I can`t even confirm my phone number to verify my account to log in. Whenever I give my number it is rejected with 1of 2 explanations, It says ether “you are requesting to many codes in a short period of time”. or it says “our systems are currently overloaded”. Then, it tells me ”try again later”. It does this over & over. I sent an e-mail to Tech support and they sent back a list of thing like-check your browser-your cache-your storage…all the things you do anyways!!! It is their doing not mine!!!! How do I get my Facebook account back?!!!!! This is NOT GOOD!!!

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lisa Fischer February 1, 2012 at 11:22 pm

I have been locked out of my account for24 hrs and want to know why???? I use it for business purposes and very annoyed about this!!!! Please respond

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